Reply by Videostripe

Not resolved
Hello,

If you have been charged, means there is an active account on our website connected to your card. We have checked the email lucaslouisritlov@xxx.xxx but there is not registration made under this email. Do you remember the email you used for the registration you have mentioned you did on Videostripe in the past?

We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website www.videostripe.com

Looking forward to hearing from you either through our support page or here.

If You have any questions please, do not hesitate to contact us any time.

Kind regards,
VideoStripe Support Team.
Author's
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I tried Videostripe around May 2015, but did cancel it within the 7 days trial. Now a year after they have just charged me 50 dollars. I have been travelling, not even been on the internet nor at home with any chance of buying anything from them.

How can they bill me 50 us dollars? And then after a year? What is the explanation for that?

I would really like to get in touch with them, just dont know how?

I have contacted my bank, but they told me that i have to block my visa card, if they should start a case about fraud - and i do not have any other card with me travelling, so i am pretty screwed at this point, and really just want my money back.

This person wrote the review because of problems with payment of videostripe subscription from Videostripe. Reviewer claimed that he or she lost $50 and wants Videostripe to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Videostripe for you to read. This information may help you with your purchase decision.

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