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Videostripe's reply to:

Dear customer, I can see that you registered for the service Videostripe.com under the email teed587@XXX.XXX. The same email you have used to post this complaint. We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not...
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#1174438
Videostripe's reply to:

Dear customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription at...
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#1172329
Videostripe's reply to:

Dear Customer, With the information provided we found an account which is active. To this account we have not found a request for a refund from you. Could you please send us the confirmation of cancellation and refund that you must have received once we issued the...
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#1152375
Videostripe's reply to:

Dear customer, We are sorry to hear that you are not happy with the service. Could you please explain us how you did go through the cancellation? So we can investigate what went wrong. In the meantime, I have forwarded your request to our financial department. You can...
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#1149333
Videostripe's reply to:

Dear Customer, As we can see you already contacted with our suppot by LiveChat on the date 07-12-2017. Your account has already been cancelled and our support agent has already sent a refund request to our financial department. Confirmation of the cancellation and...
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#1144065
Videostripe's reply to:

Videostripe - Unauthorised charge
Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This...
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#1138236
Videostripe's reply to:

Dear customer, We have just cancelled your account. All your details should be deleted from our systems within 24 hours and you will not be charged in the future. We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can...
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#1136595
Videostripe - I'm on a fixed income and didn't sign up for anything and
Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This...
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#1135836
Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription at the...
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#1132228

Contact Videostripe

Mailing Address:
1221 Brickell Ave STE 900
Miami, Florida 33131-3800
United States
Phone:
(800) 519-4199
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Videostripe's reply to:

Dear John, If you have been charged, it means there is an active account in our service linked to your card. Unfortunately we couldn't find anything under the email you have used to post this review. Please contact with our support team at the website...
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#1121395