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Videostripe - I'm on a fixed income and didn't sign up for anything and
Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This...
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#1135836
Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription at the...
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#1132228
Videostripe's reply to:

Dear John, If you have been charged, it means there is an active account in our service linked to your card. Unfortunately we couldn't find anything under the email you have used to post this review. Please contact with our support team at the website...
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#1121395
Videostripe's reply to:

Dear Emily, I can see that you registered for the service Videostripe.com on 08-10-2017. Your registration was made under the email doctoremilywho@XXX.XXX We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be...
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I didn't like
  • That my details were stolen
#1116830
Videostripe's reply to:

Videostripe - Unauthorised transactions
Dear customer, I can see that you registered for the service Videostripe.com on 10-06-2017. Your registration was made under the email rhinrhin22@gmail.com. We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be...
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#1115316
Videostripe's reply to:

Dear customer, Linked to the emails provided we have only found an account which has been canceled on the date 10-September-2017 which only charges are the verification fee which is automatically refunded within few days. As you can find on our Terms of user, in order...
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#1098743
Videostripe's reply to:

Dear customer, We cannot find anything registered under the email provided on this review irishnadae@xxx.xxx Please contact with our customer support as soon as possible. We will need you to provide us with another email that you might have used for the registration or...
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#1096225
Dear customer, I can see that you registered for the service Videostripe.com on the date 11-08-2017. And your account was canceled on the date 30-08-2017 after the end of the trial and that's why you have been charged. We offer a 7-day free trial period. If you...
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I didn't like
  • Fraudulent charge
#1094408
Videostripe's reply to:

Dear Shae, ​​We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website www.videostripe.com As we can see there is an account created with your email address and your card details since...
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#1087590

Contact Videostripe

Mailing Address:
1221 Brickell Ave STE 900
Miami, Florida 33131-3800
United States
Phone:
(800) 519-4199
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Videostripe's reply to:

Dear Devon, As we can see you've signed up on July 31th​ and the charge from our side has been made on 8th of August, so one day after the end of the free trial. If you do not cancel the account before the end of the free trial it becomes Premium automatically. It...
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#1085426