Videostripe's reply to:
Videostripe - Charged after i cancelled
I had used videostripe before and cancelled after a month of having it.The last email i have says that my account was cancelled.
During october of 2016 i was looking at my banking statements and found out videostripe was still charging me. Looking at my emails there was no email saying my account was reactivated. I was not happy because when i looked further back. Videostripe was charging me 49.99 every month.
When my bank card expired and i got a new one, my bank froze my card because videostripe was forcing payments through when my bank said they shouldnt be allowed to do this.
I am not happy with what is happening and i would like a refund of some kind.I had contacted customer support and emailed them, but i am very unhappy.
Review about: Videostripe Subscription.
Reason of review: Problems with payment.
Monetary Loss: $1149.
Preferred solution: It is my fault for not seeing earlier but i would like a partial refund. At least a third or half of what i paid for.