I signed up for a free trial yesterday. However, found out this morning that despite being a "free" trial, my card had been charged with multiple $1 charges, bringing my bank account to -$121.08 and thus into overdrawn status.
I sent an email asking about it as soon as i saw the charges. As of writing this, i have not heard back from them. According to the terms of service, there should be corresponding refunds for those charges. They are not there.
Why in the world does a free trial need these charges?
That is absolutely asinine. I do not demand full reimbursement, but at least some would be nice.
Product or Service Mentioned: Videostripe Free Trial.
Reason of review: Pricing issue.
Monetary Loss: $121.
Preferred solution: Full refund.
I liked: Easy cancellation.
I didn't like: Videostripe.