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Dear Sir, We tried to contact You through the e-mail in order to inform about positive result of your complaint. In case of any questions or concerns please do not hesitate to contact our Customer Service. You can reach us 24/7 under this US toll-free number 00...
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#535530
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I discovered to my horror that daughter was being charged 49.99 a month fo Videostripe - a service that she did not sign up for nor does she ever remember hearing about it. When she called customer service they said they would refund her for 4 months but refused to...
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Anonymous
Eunike

I sign up for videostripe a month ago, but i never used even I can't sign in my account as well. And then when i check my account, the video stripe was charge me $65.66 withou...

1.0
I didn't like
  • Completely unauthorized charges
#1225371
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Videostripe - Taking money without permission

I sign up for videostripe a month ago, but i never used even I can't sign in my account as well. And then when i check my account, the video stripe was charge me $65.66 without my permission. So can you refund my money?! And don't take my money again in the future. And please delete my account because i don't need even I can't log in as well. Thankyou
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1260162
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Videostripe - Taking money without permission

I sign up for videostripe a month ago, but i never used even I can't sign in my account as well. And then when i check my account, the video stripe was charge me $65.66 without my permission. So can you refund my money?! And don't take my money again in the future. And please delete my account because i don't need even I can't log in as well. Thankyou
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1260161
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Dear Customer, Your account was canceled on 08-03-2018, same day you've posted your complaint. You should have received an e-mail confirming the cancelation. We would like to ask you why didn't you contact our customer support? We are available 24/7 so you...
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#1205589
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Videostripe - Give back my money
I’m just a student and my parents are just a farmer. The money on my account are for my tuition fees and I was shocked when the machine told I don’t have enough balance. Upon checking on my account there waw money sending to videostripe com costing Php 3,256.73 last...
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1.0
#1213901
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Dear Sir/Madam Videostripe.com is a website to watch movies online. We offer a free trial during the first 7 days, and later on the account continues in the Premium mode at 49,99 USD / month. Also, the same day of the registration we charge 1 USD to check that the...
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#543215
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I'd never even heard of videostripe before today. They somehow took money from my account, which was all my money i had left for groceries. I called the bank cancelled my card and reported it. Turns out they had been trying to take money out of my account for months,...
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Anonymous
Carl

How much did they receive from your account ? Advice : always keep some cash in the basement ; what you really can't afford is to be caught with no supplies, no access to what...

#1237134
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Videostripe - Unauthorised charge
Dear Customer, We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This...
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1.0
#1138236
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Contact Videostripe

Mailing Address:
1221 Brickell Ave STE 900
Miami, Florida 33131-3800
United States
Phone:
(800) 519-4199
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Dear customer, I can see that you registered for the service Videostripe.com under the email teed587@XXX.XXX. The same email you have used to post this complaint. We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not...
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1.0
#1174438
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