Reply by Videostripe Apr 27, 2016


I can see that you registered for the service on the date 21-03-2016. You were signed up with your email aisa10rvr@XXXX.XXX. For this reason your credit card was charged. Now your account is cancelled and you will not be charged anymore in the future.

In order to increase the safety and security of every customer who uses our services, Videostripe may post one or multiple verification charges to your credit or debit card, with a variable amount between 0.50 USD and 2.00 USD. This amount will be refunded automatically within few days. It was stated on the registration page and further explained on the terms & conditions.

We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription at the cost of 49.99 USD. This is also stated on the registration page and further explained in our terms & conditions that every new customer must read and accept upon the registration process.

We care about our customers and of course we guarantee a refund, if you are not satisfied. We are sorry to hear that you are not happy with the service. I have forwarded a request to our financial department. You can expect the money back usually within 7 up to 10 business days.

We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website

Would you be kind enough to delete the post after your issue has been resolved by receiving the money back?

If You have any questions please, do not hesitate to contact us any time.

Kind regards,
VideoStripe Support Team.
Pasig, Manila
100% full

I don't this company, how come it appears on my credit card billing.

Please tell me why? I did not subscribe to your promo or what so ever.

I do not use my credit card to online. I'm only using it to mall like department store and appliances store only. So please send my money back. Total billing converted to Php was 2,566.60 pesos.

summary of billing




BRL 1.00 12.85


BRL 1.00 13.46


Please send back my money cause i didn't use my credit card to subscribe to your company.

email me your response to my email address:

Thank you.

Review about: Billing Department.

I didn't like: Fraudulent charge, Never heard of the company, Unauthorised transaction.

Review #836262 is a subjective opinion of a user.

PRODUCT OR SERVICE Videostripe Subscription
Reason of Review / Monetary Loss I'm not a subscriber but how come there is a bill on my credit card, please check. / $53
Preferred solution Full refund

Had an Experience with Videostripe?

Write a review

You May Also Like

Rise Broadband - TERRRIBBBLLLEEE! Rise Broadband "They charged me for 15Mb for over a year with poor bandwidth all the way. FINALLY a tech came out and said the tower won't even do over 5Mb. What..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more Icsolutions - Ic solutions, shady fraudulent company Icsolutions "They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly..." Read more Videostripe - Charges Videostripe "I signed up for a free trial yesterday. However, found out this morning that despite being a "free" trial, my card had been charged with multiple $1 charges, bringing my..." Read more Fake IT Consultation Firm Scam 2017 Terrafirmasolution "I was looking online using looking for computer gigs, and I found this listing for an IT consultation firm that helps felons with non-violent backgrounds get freelancing gigs/temp. employment...." Read more Ewigsna - Wrong size received and horrible quality "human" hair. Ewigsna "I received a size medium and I ordered a size large. I contacted the seller about the problem with no suggestion that they would make it right. The seller says..." Read more Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service. Skechers "Aprx 2 months ago I was treated horribly @ Sketchers by their employees. I have purchased over 10 pairs this year alone. Mistaken case of me being someone else. I..." Read more Bids Dot Com - liars and scammers Bids Dot Com " is a online auction platform, based here: 659 S Broadway Suite #813 Los Angeles, CA 90014 You can buy coins and bet on items and even cash. I have..." Read more