Reply by Videostripe

Dear Sir/Madam,
In case You have not received a refund after 14 days from the call to our customer service, please contact us back. Our toll-free number is 00-1-800-519-4199.
1 comment

Yesterday I noticed a $49.99 charge on my credit card statement. Never authorized this.

Called the company they said they cancelled and would issue me a refund in 7 days. After reading all of these recent complaints I'm afraid I won't get anything back.

Company wrote 0 public responses to the review from Sep 05, 2014.
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Melbourne, Victoria, Australia #866444

I also noticed the same charge. I have contacted my bank and notified them.

I also never authorised this transaction. Seems it is in the USA the uk and Australia.

Apparently it can take up to 8 weeks for the investigation to be completed. I'll definitely be taking this to court if it doesn't get resolved quickly


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