On March 2, I tried to register videostripe free trial, the website told me to input my personal information and bank account. After I input everything, the system told me the bank card cannot be processed. Then I gave up. And I did not get any confirmation letter of anything from videostripe and I did not log on the website anymore.
But half month later, when I check bank statement, I see videostripe charged me $49.95. I called the support department of videostripe but they told me I registered sucessfully (I did not even noticed ) and will not pay the refund. They just rejected me seems it's my falt.
Product or Service Mentioned: Videostripe Free Trial.
Reason of review: Problems with payment.
Monetary Loss: $50.
Preferred solution: Full refund.
I didn't like: Unauthorised payment, Unauthorised transaction, Bad customer service.