***Consumer Alert - I never used the service, never obtained a membership and my credit card got charged not once BUT twice.I spent almost an hour with an agent by the name 'Paul' yesterday, in order to obtain my refund, but could not get anything!
Requested to be transferred over to a Supervisor or Manager, well, they don't have any, at the end he was so rude that transferred me over to Andres without saying he was going to do so.
'Andres' not a Supervisor or Manager, stated the same thing.I can not get a refund on one of my two charges, period!*** PLEASE DO NOT TRUST THIS COMPANY, THEY ONLY WANT YOUR MONEY, THEY DON'T CARE IF YOU USE THEIR SERVICE*** BAD, BAD, BAD COMPANY.
This person wrote the review because of problems with payment of other product from Videostripe. Reviewer claimed that he or she lost $51 and wants Videostripe to issue a full refund.
The most disappointing in user's experience was never used the system and unauthorised payment. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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