Reply by Videostripe May 29

Dear customer,

I can see that you registered for the service Videostripe.com under your email iluvmcd@XXXX.XXX

We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription. This is stated on the registration page and further explained in our terms & conditions: https://videostripe.com/terms-of-use?locale=en#head5

I can also see that you have loged in to your account on the date 28-05-2017 and you have canceled it so you will not be charged anymore in the future. We are sorry to hear that you are not happy with the service. I have forwarded a request to our financial department. You can expect the money back usually within 7 up to 10 business days on the same card.

Could you kindly please mark this post as resolved once you have received your money back?

If You have any questions please, do not hesitate to contact us any time. We are available 24/7 so you can reach us at any time at the website www.videostripe.com

Kind regards,
Videostripe Team
Author's
0 comments

Videostripe had taken out my money total of $66.78 from my account on 20 may which i never sign up anything before. Please do the necessary. Regards, Wendy 97811642 iluvmcd@ymail.com

Review #1053074 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / Not specified
Preferred solution Not specified

Had an Experience with Videostripe?

Write a review

You May Also Like