Reply by Videostripe

Not resolved
Dear customer,

We are sorry to hear that you are not happy with the service. Could you please explain us how you did go through the cancellation? So we can investigate what went wrong. In the meantime, I have forwarded your request to our financial department. You can expect the money back usually within 7 up to 10 business days on the same card that was charged. Your subscription has been canceled and you will not be charged anymore in the future.

We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website www.videostripe.com

Could you kindly please mark this post as resolved once you have received your money back?

If you have any questions please, do not hesitate to contact us any time.

Kind regards,
Videostripe Team
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Exchange, Refund and Cancellation Policy
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0 comments

I cancelled my subscription days before the free trial for a week ended but still you charged me with $49.99 i never even enjoyed your site! I want a full refund from you! This is such a mother *** scam!

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