Reply by Videostripe

Not resolved
Dear customer,

We are sorry to hear that you are not happy with the service. Could you please explain us how you did go through the cancellation? So we can investigate what went wrong. In the meantime, I have forwarded your request to our financial department. You can expect the money back usually within 7 up to 10 business days on the same card that was charged. Your subscription has been canceled and you will not be charged anymore in the future.

We would like to ask you why didn't you contact our customer support? We are available 24/7 so you can reach us at any time at the website

Could you kindly please mark this post as resolved once you have received your money back?

If you have any questions please, do not hesitate to contact us any time.

Kind regards,
Videostripe Team
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I cancelled my subscription days before the free trial for a week ended but still you charged me with $49.99 i never even enjoyed your site! I want a full refund from you! This is such a mother *** scam!

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